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ASHCROFT LEADS
- Doctor: Dr Sudhir Krishnan
- Nurse: –
- Admin: Claire Revitt & Carole Middleton
DATE REVIEWED:
20th June 2019
DATE OF NEXT REVIEW:
June 2020
The Policy/Protocol
- If an employee has a grievance relating to their employment, the employee or their representative should first raise the matter with the Practice Manager or a Partner. The matter and any discussion arising from it will be recorded.
- If the grievance remains unresolved the employee has the right to raise the matter at a special meeting of the doctors and Practice Manager and her/himself. This shall be convened within ten working days of an employee making such a request (providing all partners are available) – the purpose of which is to allow all parties to put their case. The matter, and any discussions arising from it, will again be recorded.
- If the grievance still remains the employee has the right to raise the matter at the next meeting of the Doctors and Manager, following the special meeting above. The matter, and any discussions arising from it, will be recorded.
- If agreement is still not reached the matter shall be referred to an independent arbitrator who shall be A.C.A.S.
Additional Notes
- At all the stages the employee is entitled to be represented by a Trade Union Official or representative of his/her choice.
- Once the grievance has been registered at stage 1, then the status quo shall apply until the matter has been satisfactorily resolved.