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Non-Clinical (administrative)

GDPR – Data Protection & Privacy of our Patients & Users

How we use and protect your information | Ashcroft Surgery Your information How we use and protect your information Everything you tell us, and everything we record about your health, is confidential. This page explains in plain English what we hold, why we hold it, who we share it with, and the choices and rights […]

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Complaints, Comments & Suggestions

Complaints, comments and compliments – Ashcroft Surgery, Bradford Home Practice information Complaints, comments and compliments Your voice matters Complaints, comments and compliments Tell us what went well and what we could do better. We will listen, take you seriously, and use what you tell us to improve. Speaking up will never affect your care. Our

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Safeguarding – Child Protection

Downloads Child Safeguarding Level 3 – GPs & Nurses (3 yearly) Child Safeguarding Level 2 – HCAs & PM (3 yearly) Child Safeguarding Level 1 – admin staff (3 yearly) Child Sexual Exploitation (CSE) Level 3 Female Genital Mutilation (FGM) Level 3 Perinatal Mental Health Level 3 – GPs and Nurses Sepsis – GPs and

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Safeguarding – Adult Protection, Domestic Violence, MARAC & PREVENT

Downloads GPs – need to do a face to face course. Adult Safeguarding Level 2 – 3 yearly update – Nurses & HCAs Adult Safeguarding Level 1 – 3 yearly update – admin staff Abuse in general (For GPs and PNs) – use NHS computer Perinatal Mental Health Level 3 – GPs and Nurses Sepsis –

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Private Letters & Medical Reports Protocol

Downloads – – – ASHCROFT LEADS Doctor:   Dr Ramesh Mehay (Data Protection Officer) Nurse: –  Admin:  Chris Rushton (Data Controller) & Pam Brown (Data Protection Officer) DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol Please note: this protocol covers medical insurance reports, patient letter requests and any other medical reports

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