GDPR – Data Protection & Privacy of our Patients & Users
How we use and protect your information | Ashcroft Surgery
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Non-Clinical (administrative)
Complaints, Comments & Suggestions
Complaints, comments and compliments – Ashcroft Surgery, Bradford Skip to main content Home Practice information Complaints, comments and compliments Your voice matters Complaints, comments and compliments Tell us what went well and what we could do better. We will listen, take you seriously, and use what you tell us to improve. Speaking up will never
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Safeguarding – Child Protection
Downloads Child Safeguarding Level 3 – GPs & Nurses (3 yearly) Child Safeguarding Level 2 – HCAs & PM (3 yearly) Child Safeguarding Level 1 – admin staff (3 yearly) Child Sexual Exploitation (CSE) Level 3 Female Genital Mutilation (FGM) Level 3 Perinatal Mental Health Level 3 – GPs and Nurses Sepsis – GPs and
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Safeguarding – Adult Protection, Domestic Violence, MARAC & PREVENT
Downloads GPs – need to do a face to face course. Adult Safeguarding Level 2 – 3 yearly update – Nurses & HCAs Adult Safeguarding Level 1 – 3 yearly update – admin staff Abuse in general (For GPs and PNs) – use NHS computer Perinatal Mental Health Level 3 – GPs and Nurses Sepsis –
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Protected: Staff Training & Certification Matrix
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Private Letters & Medical Reports Protocol
Downloads – – – ASHCROFT LEADS Doctor: Dr Ramesh Mehay (Data Protection Officer) Nurse: – Admin: Chris Rushton (Data Controller) & Pam Brown (Data Protection Officer) DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol Please note: this protocol covers medical insurance reports, patient letter requests and any other medical reports
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Scanning & Letters Protocol
Downloads – – – ASHCROFT LEADS Doctor: Dr Ramesh Mehay Nurse: – Admin: Victoria O’Shea & Sallie Parker & Read Coder Manjit Singh DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Issue & Why we have developed this system The volume of posts is so high that in amongst the masses
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Protected: Bullying & Harassment Policy
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Protected: Staff Disciplinary & Dismissal Procedure
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Protected: Grievance Procedure for Staff (relating to their employment)
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