Patient surveys and results

Each year we ask a group of our patients what they think of Ashcroft Surgery. You can read the results below. Your answers are always confidential.

Go to survey results

Why we run patient surveys

Every year we survey some of our patients to find out what they think about Ashcroft Surgery. We ask about things like:

the building, including how easy it is to get in and move around
the services we provide
how helpful and friendly our staff are

Surveys help us see what is going well and what we need to put right. Think of it as a regular check-up for the surgery — we look at the results, then act on them.

Your answers stay confidential

We never reveal who took part or who said what. Results are reported as a group, so no individual patient can be identified. Taking part is your choice, and it will never affect the care you receive.

Survey results to download

Below are the results of our patient surveys from the last few years. Select a file name to open or download it.

Please note: these files open in a new window and may be in PDF format. If you would like the results in large print, easy read or another format, please ask our reception team and we will help.

path: downloads

.listing 1,11 kb
2011-12 ashcroft surgery patient participation survey report.doc 4,92 MB
2012-13 ashcroft surgery patient participation survey report.doc 67,07 kb
2013-14 ashcroft surgery pateint participation survey report.docx 839,39 kb
2014-15 ashcroft surgery patient participation survey report.docx 843,39 kb
2014-2015 ashcroft surgery patient survey action report.docx 42,04 kb
2016-01 gp national survey.pptm 3,28 MB
2016-07 gp national survey.pptm 3,94 MB

Other ways to tell us what you think

Share feedback with the surgery

You do not have to wait for a survey. You can tell us at any time what went well or what could be better.

Give feedback or make a complaint

The national GP Patient Survey

NHS England also runs a national survey of GP practices in England. It is separate from our own surveys and is sent to patients at random.

Read about the national GP Patient Survey on the NHS England website (opens in a new window)

Last reviewed: August 2026

Next review due: August 2027