- Aggressive, Angry and Difficult Patients
- Alcohol, Drugs & Staff
- Ambulance options & NEWS-2 scoring
- Annual Leave, Sick Leave & Other Absence Policy
- Areas of Responsibility
- Blood & Test Results Protocol – requesting & actioning blood results, x-rays, scans and other tests
- Bullying & Harassment Policy
- Chaperone Policy
- Chronic Disease Management
- Complaints, Comments & Suggestions
- Consent
- Cremation Forms and Fees
- EMERGENCIES & URGENCIES
- Equality, diversity, dignity & respect (non-discrimination policy)
- Fire Policy
- Grievance Procedure for Staff (relating to their employment)
- Health & Safety Policy
- Induction Programme for New Staff
- Infectious Disease Outbreak (Emergency measures)
- Information Governance – information data protection, confidentiality and other legal matters
- Medication (prescriptions) – acute & repeats
- Mortality & New Cancer Diagnosis Review Meetings
- Occupational Health – caring for our staff
- Palliative Care MDT Meetings
- Practice Staff Appraisal & Learning Plans
- Safeguarding – Adult Protection, Domestic Violence, MARAC & PREVENT
- Safeguarding – Child Protection
- Serious Untoward Incidents – reporting & risk management
- Significant Event Analysis (SEA)
- Staff Disciplinary & Dismissal Procedure
- Staff Training & Certification Matrix
- Task Messages for bloods, investigations, medications etc
- Tasks Protocol – allocation, timescales etc.
- Using Internet & Email at Work
BRADFORD & AIREDALE CCG TRUST
ashcroft surgery,
bradford
Newlands Way, Eccleshill, Bradford, BD10 0JE, West Yorkshire, UK
Useful Numbers
- CALL 111 – open 24 hours for help with medical problems of short duration and sudden onset
- ANY LOCAL PHARMACIST for good advice about medicines, minor illness
- DISTRICT NURSES: 01274 256 131 for wounds, dressings, elderly people
- HEALTH VISITORS: 01274 221 223 for advice about babies and children
- MIDWIVES: 01274 623 952 if you’re pregnant
- National Coronavirus Support Line 0333 880 6619
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Our Mission Statement
At Ashcroft Surgery, we simply believe in trying to do the 'right' thing. The right thing for our patients, our staff, our local community, the city, the region, the nation and the world.
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About Ashcroft
Contact Us
Do you have a COMPLIMENT, COMPLAINT or SUGGESTION? Then we would like to hear from you. Use the email address below. However, please do not email prescription requests or medical advice or appointments through this email address. Expected response time = 7 days.
B83062.ashcroftsurgery@nhs.net