BRADFORD & AIREDALE CCG TRUST

ashcroft surgery,
bradford

Newlands Way, Eccleshill, Bradford, BD10 0JE, West Yorkshire, UK

Useful Numbers

  • CALL 111 –  open 24 hours for help with medical problems of short duration and sudden onset
  • ANY LOCAL PHARMACIST for good advice about medicines, minor illness
  • DISTRICT NURSES: 01274 256 131 for wounds, dressings, elderly people
  • HEALTH VISITORS: 01274 221 223 for advice about babies and children
  • MIDWIVES: 01274 623 952 if you’re pregnant
  • National Coronavirus Support Line 0333 880 6619

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Staff Disciplinary & Dismissal Procedure

Downloads www.acas.org.uk www.gov.uk/browse/employing-people non-discriminatory policy (equality, dignity & respect) bullying & harassment policy ASHCROFT LEADS Doctor:   Dr Ramesh Mehay  Nurse: –  Admin:  Claire Revitt & Carole Middleton DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol The Practice’s aim is to encourage improvement in individual performance and conduct.  Employees are required […]

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Grievance Procedure for Staff (relating to their employment)

Downloads – – – ASHCROFT LEADS Doctor:   Dr Sudhir Krishnan Nurse: –  Admin:  Claire Revitt & Carole Middleton DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol If an employee has a grievance relating to their employment, the employee or their representative should first raise the matter with the Practice Manager

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Equality, diversity, dignity & respect (non-discrimination policy)

Downloads www.acas.org.uk www.gov.uk/browse/employing-people staff disciplinary procedure bullying & harassment policy Diversity & Equality: www.faculty.londondeanery.ac.uk/e-learning/diversity-equal-opportunities-and-human-rights Patient Safety: http://www.gmc-uk.org/Raising_and_acting_on_concerns_about_patient_safety_FINAL.pdf_47223556.pdf ASHCROFT LEADS Doctor:   Dr Ramesh Mehay & Dr Ashraf Khan Nurse: –  Admin:  Claire Revitt & Carole Middleton DATE REVIEWED: 4th July 2019 DATE OF NEXT REVIEW: June 2020 Why is this important? Human rights are the basic rights and

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Alcohol, Drugs & Staff

Downloads – – – ASHCROFT LEADS Doctor:   Dr Millie Steel Nurse:  Admin:  Claire Revitt DATE REVIEWED: 20th May 2024 DATE OF NEXT REVIEW: May 2025 The Policy/Protocol 1.1       This Policy should be seen in the context of promoting the general, health, safety and well-being of all practice employees and encouraging, and as far as possible creating

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Occupational Health – caring for our staff

Downloads Infection Control and Needlestick Policy Occupational Health Check Form for Staff ASHCROFT LEADS Doctor:   Dr Liz Hamblin Nurse:  Chantelle Kerin & Melanie Greenwood Admin:  Claire Revitt & Pam Brown  DATE REVIEWED: 20th Aug 2019 DATE OF NEXT REVIEW: Aug 2020 The Policy/Protocol Under the Health and Safety at Work Act (HSWA) 1974, employers, employees

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Practice Staff Appraisal & Learning Plans

Downloads Admin Appraisal Form Nurse Appraisal Form ASHCROFT LEADS Doctor:   Dr Ramesh Mehay Nurse:  Melanie Greenwood Admin:  Carole Middleton DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol As well as providing good clinical care, we hope that our practice is also a good learning organisation in which our staff trust,

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Significant Event Analysis (SEA)

Downloads Ashcroft’s Significant Event Proforma ASHCROFT LEADS Doctor:   Dr Ramesh Mehay & Dr Pardip Sandhu Nurse: Melanie Greenwood Admin:  Trisha Frith (Assistant Practice Manager) DATE REVIEWED: 11th Nov 2019 DATE OF NEXT REVIEW: Nov 2020 Introduction Ashcroft Surgery is committed through its friendly, supportive and collaborative culture to provide an environment where staff can feel they

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Removing Patients from the Practice List

Downloads Patients who do not turn up for appointments – our policy Patients who show unacceptable behaviour – our policy ASHCROFT LEADS Doctor:   Jointly formed by all the doctors Nurse: –  Admin:  Claire Revitt, Carole Middleton & Sallie Parker DATE REVIEWED: 21st June 2022 DATE OF NEXT REVIEW: July 2023 The Policy/Protocol Occasionally it will

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Out of Hours (OOH) Notifications – what to do with them (admin staff)

Practice Leads Admin: Claire Revitt Date Reviewed 6th July 2016 Date of Next Review September 2017 An OOH notification is recieved by the practice whenever a patient attends the out-of-hours service for something which they clearly though was important or urgent.   The Out-Of-Hours sends us a brief notification of the outcome.  It is important these

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