Protected: Bullying & Harassment Policy
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Non-Clinical (administrative)
Telephone Consultations
Downloads – – – ASHCROFT LEADS Doctor: Dr Ramesh Mehay & Sudhir Krishnan Nurse: Melanie Greenwood Admin: Carole Middleton DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol This is a summary of the arrangements for patients to speak to GPs and nurses on the telephone during the working day. Telephone
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Bereavement Protocol: for those who have lost a loved one
Downloads bereavement sympathy card insert when-someone-you-love-dies webpage Bereavement Risk Assessment Tool – helps to identify those relatives at high risk of an abnormal grief reaction. Notes for doctors and nurses who plan to telephone the relatives of the deceased. ASHCROFT LEADS Doctor: Dr Sanah Ishaq Nurse: – Admin: Vicky O’Shea DATE REVIEWED: 21st July 2022 DATE
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Medicine Stock – ordering, handling and storing
Downloads Medicines kept at Ashcroft Surgery – the list ASHCROFT LEADS Doctor: Nurse: Chantelle Kerin / HCA Maureen Baildon Admin: DATE REVIEWED: 21st July 2022 DATE OF NEXT REVIEW: July 2023 What medicines do we keep at Ashcroft? See the list as detailed in the Downloads section above… The following were considered in deciding what
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Procurement guidelines – buying/repairing equipment and items
Downloads – – – ASHCROFT LEADS Doctor: All the GP partners Nurse: – Admin: Claire Revitt & Carole Middleton DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol In delivery of the practice business the practice will need to buy a new item or organise the repair of an existing item.
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Using Internet & Email at Work
Downloads Ashcroft’s Information/Data Protection, Security, Governance and Confidentiality Policy ASHCROFT LEADS Doctor: Dr Ramesh Mehay & Sudhir Krishnan Nurse: – Admin: Claire Revitt & Carole Middleton DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol Under recent legislation, the practice is entitled to: Monitor and record your emails and use of
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Fraud Prevention @ Ashcroft
Downloads Our full detailed fraud prevention policy ASHCROFT LEADS Doctor: Dr Sudhir Krishnan Nurse: – Admin: Claire Revitt DATE REVIEWED: 1st Aug 2019 DATE OF NEXT REVIEW: Aug 2020 to help prevent fraud, we have implemented the following… One partner is responsible, with the manager, for business and financial affairs Bank accounts are only operable
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DBS checks on staff
Downloads The full DBS policy is available at www.disclosure.gov.uk ASHCROFT LEADS Doctor: Dr Ramesh Mehay (Data Protection Officer) Nurse: – Admin: Claire Revitt (Data Controller) & Carole Middleton (Data Protection Officer) DATE REVIEWED: 18th July 2019 DATE OF NEXT REVIEW: July 2020 The Policy/Protocol This policy defines the framework that the Practice uses (adopted from PCT)
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GP Services to Our Own Staff
Downloads – – – ASHCROFT LEADS Doctor: Dr Ramesh Mehay & Dr Sudhir Krishnan Nurse: – Admin: Claire Revitt & Carole Middleton DATE REVIEWED: 20th June 2019 DATE OF NEXT REVIEW: June 2020 The Policy/Protocol It’s logical and more convenient for a practice staff member to think ‘Oh, I’ve got xxx today and I’m sure Dr.
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Appointing Practice Staff – recruitment and selection policy
Downloads Equality and Diversity document by the NHS Pillar One of the national Human Resources Strategy for the NHS “Making the NHS a Model Employer” Equality and Diversity document by the NHS www.nhsemployers.org www.gov.uk/check-job-applicant-right-to-work www.gov.uk/new-employee-coming-to-work-from-abroad ASHCROFT LEADS Doctor: Dr Ramesh Mehay & Dr Sudhir Krishnan Nurse: – Admin: Claire Revitt DATE REVIEWED: 6th June 2019
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