Protected: Bullying & Harassment Policy
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POLICIES
Chronic Disease Management
Downloads RCGP’s Collaborative Care and Support Planning ASHCROFT LEADS Doctor: Dr Millie Steel Nurse: Mel Greenwood Admin: DATE REVIEWED: 21st July 2022 DATE OF NEXT REVIEW: July 2023 Why is managing chronic disease important? There is a growing epidemic of chronic disease in the UK due to tobacco use, unhealthy diets, physical inactivity and other
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Services to Registered & Non-registered Patients
Practice Leads Admin: Chris Rushton Date Reviewed 6th July 2016 Date of Next Review September 2017 Patients who have full-registration with the practice These are patients who have a main residential address and attend the surgery or are located within the practice area for a visit to this location. They will receive the full GP
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Access to Patient Records
Downloads – – – ASHCROFT LEADS Doctor: Dr Ramesh Mehay (Caldicott Guardian) Nurse: – Admin: Claire Revitt (Data Controller) DATE REVIEWED: 20th May 2024 DATE OF NEXT REVIEW: May 2025 The Policy/Protocol All manual and computerised health records about living people are accessible under the Data Protection Act 1998. Who can apply for access to
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Continuity of Care
Downloads & Links MPS on Chaperones FAQs on Chaperones (MPS) Practice Leads Admin: Chris Rushton Date Reviewed 6th July 2016 Date of Next Review September 2017 The practice is constantly striving to improve access to its services. There is however a tension between providing continuity of care and offering fast access to GP appointments. At
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Emergency Doctor Protocol
Downloads & Links MPS on Chaperones FAQs on Chaperones (MPS) Practice Leads Admin: Chris Rushton Date Reviewed 6th July 2016 Date of Next Review September 2017 The emergency doctor is provided to only deal with patients with an immediate emergency on the day medical issue, which cannot be managed within the current surgery appointments/telephone consultations
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Dealing with DNAs (Did Not Attend / Non-attenders)
Downloads & Links dna – 1st letter template.docx dna – 2nd letter template.docx dna – 3rd letter template – off the list.docx dna – 4th letter template – not off the list.docx Practice Leads Admin: Chris Rushton & Sallie Parker Date Reviewed 6th July 2016 Date of Next Review September 2017 The practice recognises that
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Answerphone message
Downloads – – – ASHCROFT LEADS Doctor: Nurse: Admin: Chris Rushton DATE REVIEWED: 11th June 2018 DATE OF NEXT REVIEW: June 2019 The Policy/Protocol These are the stock messages that we use on the surgery’s telephone system. These are set by the telephone located in the downstairs kitchen area. Press the call forward button
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Home Visit Protocol
Downloads ASHCROFT LEADS Doctor: Drs Ramesh Mehay & Sudhir Krishna Nurse: Admin: Vicky O’Shea & Chris Rushton DATE REVIEWED: 21th July 2022 DATE OF NEXT REVIEW: 21st July 2023 The Policy/Protocol There will be a ‘visits surgery’ on SystmOne for each day – where admin staff can log all requests for home visits. It will
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Pregnancy & Antenatal Care
Practice Leads Doctors: Jaz Dhilon Nurse: Jo Young Date Reviewed 14 April 2016 Date of Next Review September 2017 Definitions The care BEFORE someone has given birth is called ‘ANTEnatal care’. The care AFTER birth is referred to as ‘POSTnatal care’. What happens when a patient tells the doctor they are pregnant? All routine pregnancies
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